I'm so impressed by the service we received from Original Flame. We had a line run from our propane tanks to our BBQ by a different company when we moved in, but I never had it hooked up. I sent Original Flame a handful of photos of what I was trying to connect to via the contact form on their website. I got a call back less than 30 minutes later, and the person calling had already checked out the parts needed for the job. An installer came out with the parts today and got us all hooked up in just a few minutes. Super fast turn around time, great service, excellent communication throughout the whole process, and extremely reasonably pricing. I was very happy with the service we received here.